Malaysia Passport Renewal: Step-by-Step Guide and Fees
Remark: The following content is updated for 2026. For the most up-to-date information on Malaysian passport renewal procedures, requirements, and fees, please refer to the official Immigration Department of Malaysia website: imi.gov.my
A passport is an essential document for international travel and serves as a primary identification document for Malaysian citizens abroad. Ensuring your passport is valid is crucial, as many countries require at least six months of validity before allowing entry. The Immigration Department of Malaysia provides two main options for passport renewal: online and in-person. This guide details the renewal process, eligibility requirements, fees, and key considerations to ensure a hassle-free experience.
Who Can Renew Their Passport?
Malaysian citizens can renew their passports if they meet the following criteria:
- Their passport has expired or is expiring within six months.
- They do not have a lost, stolen, or damaged passport.
- Their current passport is in good condition with a recognizable photo.
- They are not subject to any travel restrictions imposed by Malaysian authorities.
Special Cases Requiring Additional Steps
Certain applicants must follow specific procedures:
- Children Aged 13 and Below: A parent or legal guardian must complete the renewal process in person.
- Senior Citizens (60 and Above): May qualify for a discounted renewal fee when renewing at eligible Immigration counters.
- Persons with Disabilities (OKU): May qualify for a fee waiver upon providing valid documentation.
- Lost or Damaged Passport Holders: Must report to the police and submit additional documentation before renewal.
Online Passport Renewal Process
The MyOnline Passport system allows eligible applicants to renew their passports from the comfort of their homes. You may refer to the following steps for a smooth renewal process.
1. Access the Official Portal
- Visit the MyOnline Passport portal via the official Immigration Department website: MyOnline Passport Portal.
- Ensure your browser settings allow pop-ups for seamless form submission.
2. Complete the Application Form
- Enter personal details accurately.
- Double-check spelling and ensure all required fields are filled correctly.
3. Upload a Compliant Passport Photo
- Background must be plain white.
- No shadows or reflections on the face.
- No excessive makeup, accessories, or headwear (except for religious reasons).
- Eyes must be open and clearly visible.
4. Select a Passport Issuance Office
- Choose the Immigration Office where you want to collect your new passport.
- Offices in major cities tend to have higher processing volumes, which may affect collection time.
5. Pay the Renewal Fee
- Payments can be made via credit card, debit card, or FPX (online banking).
- Ensure successful payment confirmation before proceeding.
6. Receive the Confirmation and Pick Up Appointment
- After approval, you will receive an email with a collection date.
- Print or screenshot the confirmation for reference.
7. Collect Your Passport
- Visit the selected Immigration Office in person.
- Bring your current passport, MyKad, and payment receipt.
- If the application is rejected, you may need to reapply or visit the office for manual processing.
In-Person Passport Renewal Process
Certain applicants are required to renew their passports at an Immigration Office, which including:
- Individuals whose online applications were rejected.
- First-time applicants aged 13 and below.
- Those flagged for manual approval due to errors or technical issues.
- Individuals with lost, stolen, or damaged passports.
Please ensure you bring all the necessary documents for your passport renewal, including your existing passport (if available), identity card, a fully completed passport renewal form, and any other supporting documents (if applicable).
For many Immigration Offices and UTCs, passport photos are now captured digitally on-site using the Facial Live Capture system, so printed passport photos may not be required. Double-checking your documents beforehand can help ensure a smooth and hassle-free process.
The In-Person Renewal Procedure
- Visit the nearest Immigration Office during operating hours.
- Take a queue number and wait for your turn.
- Submit the required documents for verification.
- Most Immigration Offices now encourage or require cashless payments such as debit/credit cards or Touch ’n Go eWallet.
- Proceed for biometric verification and signature confirmation.
- Many Immigration Offices are able to issue passports on the same day for applications completed earlier in the day, subject to processing conditions.
Malaysian Passport Renewal Fees
The following table outlines the passport renewal fees based on applicant category:
Applicant Type | Fee |
|---|---|
General Applicants (13–59) | RM200 |
Senior Citizens (60 and above) | RM100 |
Children (12 and below) | RM100 |
Students Abroad (21 and under) | RM100 |
Persons with Disabilities (OKU) | FREE |
Common Issues and How to Resolve Them

Photo Rejection
Issue: Application delayed due to incorrect photo submission.
Solution: Follow Immigration Department guidelines strictly, ensuring proper lighting, background, and attire.

Failed Online Submission
Issue: System errors, incorrect details, or unsuccessful payment.
Solution: Clear browser cache, try a different browser, or visit the Immigration Office for manual renewal.

Lost or Damaged Passport
Issue: Passport is missing or physically damaged.
Solution:
- Report the loss at a police station and obtain a report.
- Visit the Immigration Office for replacement procedures.
- Additional processing time and fees may apply.
Plan Your Next Trip with Chubb Travel Insurance
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This content is brought to you by Chubb Insurance Malaysia Berhad, Registration No. 197001000564 (9827-A) (“Chubb”) for general information/guidance purposes only and is not intended to constitute advice or recommendations upon which a reader may rely nor be viewed as a substitute to obtaining proper legal or other professional advice. Any references to insurance cover are general in nature only and may not suit your particular circumstances. Chubb does not take into account your personal objectives, financial situation or needs and any insurance cover referred to is subject to the terms, conditions and exclusions as set out in the Travel Insure policy wording. Please obtain and read carefully the relevant insurance policy before deciding to acquire any insurance product. A copy of the policy wording can be obtained from the website or by contacting any of the Chubb offices.
